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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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William Heruska

December 13, 2024

5  out of  5
rating by William Heruska
"Mark did an amazing job helping us trough the Notary process."
We responded:
"Thanks, Bill! Glad to help"
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Lindsey Kuzma

November 26, 2024

5  out of  5
rating by Lindsey Kuzma
"Mark is extremely knowledgeable , efficient, friendly and beyond helpful. I highly recommend him and his services!"
We responded:
"Thanks for the nice words, Lindsey. We appreciate it!,"
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Jon Walmer

November 2, 2024

5  out of  5
rating by Jon Walmer
"Mark is a stellar rep that provides great customer service and competitive rates. He's also helpful with providing options that include the pluses and minuses. I can appreciate the thorough job."
We responded:
"Thanks, Jon! We appreciate your review."
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Noah Musselman

September 9, 2024

5  out of  5
rating by Noah Musselman
"Always helpfull willing to listen and knowledgeable"
We responded:
"Noah, thank you for your kind words! I'm glad to know you find our team helpful, willing to listen, and knowledgeable. We're always here to assist you with your insurance needs. - Mark Aller - State Farm Insurance Agent, Souderton, PA"
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Terre Johns

August 30, 2024

5  out of  5
rating by Terre Johns
"Mark and his staff are some of the best I have been in a few Accidents on all of them they made me feel I was there only customer and one time had me in a rental with in a 1/2 hr during a snow storm THANK YOU!!!"
We responded:
"Terre, thank you for your kind words! I'm glad our team could assist you promptly, especially during a snowstorm. Your satisfaction is important to us, and we're always here to help. If you need anything in the future, please don't hesitate to reach out. - Mark Aller - State Farm Insurance Agent, Souderton, PA"
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Nicole Reagoso

July 24, 2024

5  out of  5
rating by Nicole Reagoso
"For the past 6 years, I've been a customer of Mark Aller's! Mark and his Team have always gone above and beyond for me! They make themselves available for anything that you may need. Thank you Mark and your Team at State Farm! It only allows me to give you 5 Stars but you and your team get a 10/10 from me! Thank you for all of your help over the years! 🌟 Nicole R."
We responded:
"Hi Nicole! Wow, thank you so much for your amazing review! We're so glad to have been able to support you over the past 6 years. Our team always strives to go above and beyond, and it's wonderful to know that you've appreciated our efforts. If you ever need anything, we're always here for you. Thanks again for your kind words and continued trust in us! Mark Aller - State Farm Insurance Agent, Souderton, PA"
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Galen Stouffer

June 1, 2024

4  out of  5
rating by Galen Stouffer
"Jnuhh hb h. Y u b mm mmm8m m"
We responded:
"Galen, we appreciate your positive rating! Thank you for choosing our office for your insurance needs. We're pleased to have provided you with excellent service. If you have any questions in the future, feel free to reach out. - Mark Aller - State Farm Insurance Agent, Souderton, PA"
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Megan Wagner

May 28, 2024

2  out of  5
rating by Megan Wagner
"Very surprised by all the 5 star reviews because this was unfortunately not my experience with this State Farm office. Very hard to get a response from anyone at this office - especially a reply from Mark himself. When I have gotten a reply, it’s not friendly nor helpful. Submitted a request to change agents because I do appreciate State Farm’s insurance and service as a whole, but this is not the office or agent for me."
We responded:
"Megan, thank you for your feedback. Providing prompt and friendly service is essential to us, and we regret that we fell short in your experience. If you’d like to discuss your concerns, please reach out. We value your input and are committed to improving. Thank you."
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Vasant Patel

March 22, 2024

5  out of  5
rating by Vasant Patel
"Mark is a great guy! I have been with him for 4 + years and it has nothing but a great experience. Very friendly and always reachable when you have any questions. 5/5 stars for sure!"
We responded:
"It's fantastic to hear about your positive experience with our team, Vasant! We greatly appreciate your loyalty over the past 4+ years and are thrilled to know that you find our office to be friendly, accessible, and helpful. Thank you for choosing us for your insurance needs, and we look forward to continuing to provide you with excellent service. - Mark Aller - State Farm Insurance Agent, Souderton, PA"
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Tom McKinstry

February 21, 2024

5  out of  5
rating by Tom McKinstry
"Outstanding Customer Service with full transparency when it comes to filing a claim, product specifications, or just simple questions about your current policies or new policies. If you are looking for a local State Farm Agent who is friendly, understanding about your specific needs and has your best interest at hand . . . go no further than State Farm Agent Mark Aller and his staff of professionals. Thinking about switching Insurance Companies? Give Mark a call and find out how good State Farm Policies really are. It will be the best move you've ever made . . ."
We responded:
"Thanks, Tom! We appreciate the thorough review and the recommendation!"
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Lucas Vanderbeek

February 21, 2024

5  out of  5
rating by Lucas Vanderbeek
"I have been fortunate to have worked with state Farm Insurance, more specifically, Mark Aller. He has always been kind, considerate. He is extremely knowledgeable as well as very professional. He answered all my questions without hesitancy. More importantly every time I called him he always sounded like he was happy to hear from me. Thank you, Mark. Nancy"
We responded:
"Lucas, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Janet Whitebread

February 20, 2024

5  out of  5
rating by Janet Whitebread
"Always a wonderful experience dealing with Mark and his crew!"
We responded:
"Janet, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Scott mulligan

February 20, 2024

5  out of  5
rating by Scott mulligan
"Mark and his team do a great job. They make it really easy to open a policy and communicate regularly. Highly recommend them for your insurance needs"
We responded:
"Thank you for the five-stars, Scott! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Char Moore

February 20, 2024

5  out of  5
rating by Char Moore
"Mark Aller goes above and beyond - always so very helpful and patient explaining details of policy. He responds to email inquiries in a timely manner and I would definitely recommend his agency to all!"
We responded:
"Char, we thank you for the review! Our team strives to provide a great insurance experience for everyone who visits our office, and we are happy to hear that you are satisfied with your insurance policy!"
Profile photo of William Nichols

William Nichols

February 20, 2024

5  out of  5
rating by William Nichols
"Mark is extremely helpful and available. I'd recommend him to anyone."
We responded:
"Thank you, William, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your insurance needs!"
Profile photo of Stephanie Scavello

Stephanie Scavello

October 19, 2021

5  out of  5
rating by Stephanie Scavello
"Just got of the phone with Adam Sausville inquiring about a new quote. He was so knowledgeable, informative, and pleasant to speak with. I feet like I knew him forever, he made me feel comfortable and confident in my decision process. My rate is more than fair, but since I had such a great experience talking with Adam, I would buy the policy anyway. I appreciate working with a genuine, kind human who I could get a hold of personally if need be in the future. Meaning, I call the small office and ask for Adam by name, this way I only deal with one individual. It's more personal that way. This conversation made me a fan of State Farm, for sure!"
We responded:
"Thanks, Paul! Stop in, sometime. It'd be great to have you meet Adam in-person!"
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Jason Denton

August 3, 2021

5  out of  5
rating by Jason Denton
"Having been with another insurance company for many years, it was a little scary making a change. Will I get a fair deal? Will the agent be as responsive as the old agent? Will it be a painful process? Mark and his team made all of my concerns a non issue. But one thing I learned is that all of my concerns were valid, but it depends on the effort and professionalism of the agent if these concerns become a reality. Great job Mark for saving me money for better coverage (bonus!) and being so easy to deal with. At least talk to this team before you make any decisions."
We responded:
"Jason - thanks for trusting State Farm (and our office) with your business. We are glad that we could help you save money on your insurance and look forward to working with you. Stop in anytime!"
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Thomas Davis

June 16, 2021

5  out of  5
rating by Thomas Davis
"My previous State Farm agent retired and my account was transferred to an office 20 minutes from my house. I wanted someone close to me. I walked in to Mark's office. Mark was out but Don helped me transfer my account to this office. Don was very helpful and he walked me through the process. If you are searching for a new insurance agent, call Mark's office, seriously. Great service and great people."
We responded:
"Thanks, Tom! We look forward to supporting you with your insurance needs. Stop in any time!"
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Lizzy D

April 15, 2020

5  out of  5
rating by Lizzy D
"Adam has been a real pleasure to work with. He always answers all of my questions and really does anything he can to make sure you have the right policy and that it is done efficiently. Couldn’t be happier with this office!"
We responded:
"Great to hear! Thanks Lizzy! Adam prides himself on helping our customers."
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Lindsay R

March 29, 2020

5  out of  5
rating by Lindsay R
"Great discounts and great customer service - everyone at the office is very knowledgeable and great to work with!"
We responded:
"Thanks for the compliments !"
Profile photo of Jess Gurczynski

Jess Gurczynski

February 26, 2020

5  out of  5
rating by Jess Gurczynski
"Adam was very helpful and answered all questions I had. Definitely recommend working with him!"
We responded:
"Thanks, Jess! Glad that Adam was able to help you out."
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erin mcAllister

February 26, 2020

5  out of  5
rating by erin mcAllister
"Adam is amazing! I highly recommend him. Professional and courteous."
We responded:
"Thank you! We love to get great feedback on our team members!"
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Tim Fuller

February 26, 2020

5  out of  5
rating by Tim Fuller
"Adam is knowledgeable and professional. I would definitely recommend him to anybody looking for a new insurance provider. I've been with state farm for over 10 years and they have always handled anything I needed with professional quality service."
We responded:
"Thanks, Tim! Spread the word, if you know of anyone looking for an insurance rate decrease"
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Vince Paul

February 25, 2020

5  out of  5
rating by Vince Paul
"Adam has been great. Honest and operates with integrity. Not too many of those people around so very thankful to have him as my agent."
We responded:
"Thank you, Vince. Adam prides himself on integrity (as does the rest of the office)."
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David Pondelick

February 25, 2020

5  out of  5
rating by David Pondelick
"Adam is fantastic. He is knowledgeable and prompt in his responses."
We responded:
"Thanks, David"